Frequently Asked Questions
Here you will find questions that we frequently get asked around the products and services we offer at Bellwood Rewinds.
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Choosing The Right Generator
Choosing the right generator can indeed be a daunting task, given the wide array of options available in the market. At Bellwood Rewinds, we aim to simplify this process for you by providing valuable insights and guidance. Here are some key factors to consider when selecting a generator:
Power Requirements: Determine your specific power needs. Calculate the wattage required to run your essential appliances or equipment during a power outage. This will help you choose a generator with an appropriate capacity.
Fuel Type: Generators can run on various fuels, such as diesel, petrol, natural gas, or propane. Select a fuel type that aligns with your accessibility and cost preferences.
Portability: Decide if you need a portable or standby generator. Portable generators offer flexibility, while standby generators provide seamless, automatic backup power.
Noise Levels: Consider the noise level of the generator, especially if you live in a residential area. Quieter models may be preferable.
Brand and Quality: Opt for reputable brands known for their reliability and durability. Quality should be a top priority to ensure your generator functions effectively when needed.
Budget: Determine your budget constraints and find a generator that offers the best value for your investment.
By weighing these factors and seeking our expert advice, you can make an informed decision and choose the right generator that suits your needs and preferences
My Diesel Generator is Faulty or Broken Down
If your diesel generator experiences a breakdown or fault, it’s crucial to act swiftly to avoid prolonged disruptions in power supply. Contact Bellwood Rewinds immediately, and our team of experienced technicians will be at your service. Our specialisation lies in diesel generator repairs, and we have the expertise to handle various issues efficiently.
Upon receiving your call, our dedicated professionals will promptly mobilise to your location, whether it’s at your business premises, industrial site, or residential property. We understand the importance of a reliable power source, and we work diligently to diagnose the problem swiftly.
Once we identify the issue, our skilled technicians will perform the necessary repairs using high-quality parts and equipment. We aim to minimise downtime and restore your generator to optimal functionality as quickly as possible. Our goal is to ensure that your diesel generator operates reliably, providing you with the power you need when you need it.
Don’t hesitate to reach out to Bellwood Rewinds in the event of a generator breakdown or fault, and let our experts handle the situation with professionalism and efficiency. Your satisfaction and uninterrupted power supply are our top priorities.
What Makes Bellwood Rewinds Unique?
What sets Bellwood Rewinds apart is our unwavering commitment to excellence in the field of electric motors, generators, and related services. Our uniqueness lies in several key factors:
Decades of Experience: With almost 30 years of industry expertise, we bring a wealth of knowledge to every project.
Comprehensive Services: We offer a wide range of services, including motor repairs, generator maintenance, dynamic balancing, and more, all under one roof.
Technical Guidance: Our team provides expert advice and technical support to help you make informed decisions.
24/7 Availability: We’re always ready to assist, offering round-the-clock service for urgent issues.
Quality Products: We supply top-quality motors, generators, and spare parts, ensuring long-lasting performance.
Customer-Centric Approach: Customer satisfaction is our priority, and we tailor solutions to meet your specific needs.
Reliable Repairs: Our skilled engineers deliver dependable repairs and refurbishments, minimising downtime.
Transparent Communication: We keep clients informed throughout the service process, promoting trust and transparency.
These factors combined make Bellwood Rewinds a unique and trusted partner in the industry, dedicated to delivering exceptional solutions and service.
Exceeded Expectations in Quality and Service
“I can’t express how satisfied I am with my purchase from this website. The generator I bought has exceeded my expectations in terms of performance and durability. It’s been a reliable source of power during emergencies, and I feel more prepared for any situation. Kudos to this website for their excellent service and quality products.”
Accurate Descriptions and Reliable Performance
“I was initially skeptical about buying a generator online, but this website exceeded my expectations. Their product descriptions were accurate, and the generator I purchased was exactly as advertised. It’s powerful, quiet, and has proven to be a reliable backup during storms. I’m a satisfied customer!”
Impressive Selection and Prompt Delivery
“I’ve been in the market for a generator for a while, and I’m glad I stumbled upon this website. The selection was impressive, and I found the perfect generator for my needs. The ordering process was smooth, and the delivery was prompt. The generator works like a charm, and I’m relieved to have it in case of emergencies.”
A Lifesaver in Emergencies
“I recently purchased a generator from this website, and I couldn’t be happier with my purchase. The product arrived quickly, and it has been a lifesaver during power outages. It’s reliable, easy to use, and the customer service was top-notch. Highly recommended!”
Why Choose Bellwood Rewinds?
We Offer Technical Guidance..
At Bellwood Rewinds, we take pride in offering not only exceptional products and services but also invaluable technical guidance to our valued customers. With over 30 years of industry experience, our team of experts possesses a wealth of knowledge in electric motors, generators, transformers, and related equipment.
Whether you’re facing a complex technical issue or simply seeking advice on selecting the right equipment for your specific application, our dedicated professionals are here to assist you every step of the way. We understand that navigating the world of electric motors and power equipment can be daunting, but with our technical guidance, you can make informed decisions tailored to your unique needs.
Our commitment to customer satisfaction extends beyond providing quality products and repairs. We are dedicated to sharing our expertise and ensuring that you have a seamless experience when it comes to your electrical machinery requirements. Trust Bellwood Rewinds for reliable technical support and expert guidance that empowers you to make the best choices for your business.
We Only Offer Expert Advice..
When you choose Bellwood Rewinds, expert advice is not just an option; it’s guaranteed. With over 30 years of experience in the electric motor, generator, and transformer industry, our team of specialists is equipped with the knowledge and expertise to provide you with the most reliable guidance and solutions.
We understand that navigating the complexities of electrical machinery and power equipment can be challenging, whether you’re in need of repairs, rewinds, or new equipment. That’s why our commitment to offering expert advice is unwavering. We take the time to understand your specific requirements, providing tailored recommendations that align with your goals and budget.
Our reputation as industry experts is built on our dedication to customer satisfaction. You can trust us to deliver not only high-quality products and services but also the insights and guidance that enable you to make well-informed decisions for your electrical systems.
At Bellwood Rewinds, we don’t just meet your expectations; we exceed them by ensuring that expert advice is an integral part of our comprehensive offerings.
Why Choose Bellwood Rewinds?
When it comes to generator hire, repair servicing or sales, choosing Bellwood Rewinds is a decision backed by over 30 years of unwavering experience and a reputation as the leading experts in the field. Here’s why you should trust us for all your generator needs:
Extensive Expertise: With three decades of experience, we have honed our expertise in generators and electric motors and their applications. Our seasoned professionals understand the nuances of various industries and can provide tailored solutions to meet your specific requirements.
Wide Range of Generators: We boast an extensive fleet of generators in various sizes and capacities, ensuring that we have the perfect unit to match your needs, whether it’s for residential, commercial, industrial, or event applications.
Reliability: Bellwood Rewinds is synonymous with reliability. Our generators are meticulously maintained and undergo rigorous testing to ensure they deliver consistent and uninterrupted power when you need it most.
Customer-Centric Approach: We prioritise your satisfaction above all else. Our dedicated team works closely with you to assess your needs, recommend the right generator, and provide exceptional customer support throughout the rental, serving repair or sales process.
Part Exchange Your Generator
Frequently Asked Questions
What Size Generator Do I Require?
Determining the right generator size depends on your specific needs and intended applications. At Bellwood Rewinds, we offer guidance to help you choose the appropriate generator size. Here are some factors to consider:
Power Requirements: Calculate the total power (in kilowatts or kilovolt-amperes) your equipment or facility needs during operation. Consider both essential and non-essential loads.
Start-Up Current: Some equipment, like motors and compressors, may require extra power during startup. Factor in the highest peak power demands.
Load Type: Different loads have various power factors (cosφ). Ensure you understand the load’s power factor to size the generator correctly.
Fuel Type: Diesel generators are often preferred for their reliability and efficiency. Consider your fuel source and availability.
Environmental Conditions: Assess factors like altitude, temperature, and humidity, as these can affect a generator’s performance.
Budget: Determine your budget for generator purchase, installation, and ongoing maintenance.
Future Expansion: Plan for potential growth and whether you may need a larger generator in the future.
Our experienced team at Bellwood Rewinds can provide personalised advice based on your requirements. We offer generators in various sizes, from compact units to large industrial models, ensuring you find the right fit for your needs. Contact us for expert assistance in choosing the ideal generator size.
How Do I Connect a Generator To My Home?
A few precautions must be observed when you are connecting a generator to your house. It is of vital importance that the generator is isolated from the mains supply. This helps to ensure that the generator is not attempting to power up the whole neighbourhood, but also makes sure that it does not electrocute a utility worker trying to restore the mains supply. To properly achieve this, a double-pole, break-before-make changeover switch must be installed by a qualified electrician. This switch must be fitted between the electricity meter and the building consumer unit. The switch connects the building to either the mains supply or to a lead which can be plugged into the generator itself.
Can I Operate Sensitive Equipment From My Generator?
Well, the output from a portable generator is not as stable as the supply from the mains. The speed of the engine which drives the alternator is controlled by a simple yet effective mechanical governor; therefore, the speed drops as the load is increased. The frequency of the output voltage is directly dependent on the engine speed, which means that the frequency of the output varies with load. Additionally, the output voltage will vary with load and with temperature. Most standard generators will have an output voltage of 230v +/- 1-% from no load up to the rated load current quoted on the data plate. We advise that you always ask the equipment supplier whether their equipment is suitable to be operated from a portable generator.
How Do I Know What Size Generator I Require?
Getting a generator that can handle all of your power generation requirements is one of the most important aspects of the purchasing decision. If you’re interested in prime or standby power and your new generator is unable to meet all of your specific requirements, it won’t be doing anyone any good. Determining exactly what size of generator you need is often very difficult and involves a number of different factors and considerations. It’s easiest to make a list of things you’ll need to consider, including: Items that need to be powered by the generator. A note of the starting and running wattages of the items. The total power requirements in KVA and KW.
What Type Of Generators Do You Offer?
Getting a generator that can handle all of your power generation requirements is one of the most important aspects of the purchasing decision. If you’re interested in prime or standby power and your new generator is unable to meet all of your specific requirements, it won’t be doing anyone any good. Determining exactly what size of generator you need is often very difficult and involves a number of different factors and considerations. It’s easiest to make a list of things you’ll need to consider, including: Items that need to be powered by the generator. A note of the starting and running wattages of the items. The total power requirements in KVA and KW.
Whats The Difference in KW & KVA?
The main difference between KW (kilowatt) and KVA (kilovolt-ampere) is the power factor. Unless it is defined and known, the power factor is an approximate value, and the KVA value will always be higher than the value for KW. In relation to commercial and industrial generators, KW is most commonly used when referring to generators in the Unites States, and a couple of other countries that use 60 Hz. The majority of the world use KVA as the primary value when referencing generators. Generators are usually shown with both ratings and to determine both the KW and the KVA ratio, this formula is used: .8 (pf) x 625 (KVA) = 500 KW.
Standby, Continuous And Prime Power Ratings: What’s The Difference?
Standby generators are most often used in emergency situations, such as during a power outage. It is ideal for applications that have another continuous, reliable power source such as utility power. It’s recommended usage is most often only for the duration of a power outage and regular maintenance and testing. Prime power ratings can be defined as having an ‘unlimited run time’, or essentially a generator that will be used as a primary power source and not just for standby or backup power. A prime power rated generator can supply power in a situation where there is no utility source, as is often the case in industrial applications like mining or oil and gas operations. Continuous power is similar to prime power but has a base load rating. It can supply power continuously to a constant load, but does not have the ability to handle overload conditions, or work as well with variable loads. The main difference between a prime and continuous rating is that prime power gensets are set to have maximum power available, at a variable load for an unlimited number of hours. They generally include a 10% or so overload capability for short durations..
I’m Interested In A Generator That Is Not The Voltage I Need… Can The Voltage Be Changed?
Well, generators are designed to be either reconnectable or non-reconnectable. If a generator is listed as reconnectable, the voltage can be changed, ergo if the generator is non-reconnectable, it is not changeable. 12-lead reconnectable generator ends can be changed between three and single-phase voltages; however, be sure to keep in mind that a voltage change from three phase to single phase will decrease the power output of the generator.
Is It Possible To Convert A 60 Hz Generator To A 50 Hz Generator?
Generally, most commercial generators can be converted from 60 Hz to 50 Hz. The general rule of thumb is 60 Hz generators run at 1800 Rpm, and 50 Hz generators run at 1500 Rpm. With most generators, changing the frequency will only require turning down the Rpm’s of the engine. In some cases, parts may have to be replaced or further modifications made. Larger machines or machines already set at low Rpm are different and should always be evaluated on a case by case basis. We prefer to have our experienced technicians look at each generator in detail, in order to determine the feasibility and what will be required.
Do You Offer Generator Rentals For Temporary Power Needs?
Yes, we offer generator rental services for both short-term and long-term power requirements. Our rental generators are well-maintained and reliable.
